Frequently Asked Questions

What should I do before my appointment?

Arrive 10 minutes early for your first appointment to fill out forms and have a quick consult with your lash technician. Come to your appointment without eye make-up and clean lashes.

What happens during my appointment?

You lash tech will escort you to a comfortable tempurpedic cloud bed where the eyelash extension transformation will be performed. The application will begin with a thorough soothing cleansing of the lash and eye area. The cleansing process will allow for a stronger bond between your natural lashes and the eyelash extensions. After a thorough cleanse, your lash stylist will begin to apply lash extensions to each individual natural lash. Upon completion of the procedure, you will have anywhere from 80-500 eyelash extensions applied. This process will take approximately 1.5 to 2 hours pending upon which type of lashes you choose from natural to a dramatic look.

We recommend not getting your lashes wet for at least 24 hours.

How do I choose my set?

Bring photos of lashes that you would like and or during your consultation we will help you find a set that matches your unique eye shape. We will discuss details such as lash length, shape, and curl. Our lash professionals will give their expert opinion to help you choose the best style and shape for your eyes!

Can I book a fill appointment with Chic Lash Boutique if I have a previous lash set from another salon?

Absolutely. We require you have at least 50% lashes remaining without promotions lashes can be applied to a fill on an existing set.

We offer a 15% off promotion for new clients.

We recommend considering a fresh new lash set with 10% discount, instead of a fill on your existing set.

How often do I need to fill my lashes?

In order to maintain the desired look, you should fill your lashes every 2-3 weeks for routine maintenance. If you come after 3 weeks, you will be required to book a new set pending upon how many lashes are left. We require at least 40% of well retained lashes for a fill.

For optimal lash extension care, we recommend lash removal, deep cleaning, and new sets every 3 - 4 months.

Timing depends on factors such as:

The more lashes we apply, the longer they last (more to lose)
The care for your extensions
Your lash cycle and how fast they shed/grow
Your skin type (oilier complexions usually shed lashes faster)

We will infill up to around 2 - 3 weeks, as long as at least 1/3 of the lashes have been retained well.

Please let us know in advance if you will need more time than usual or want to add any additional services (i.e. brow waxing).

How many lashes will I receive during my appointment?

Depending on the look you desire and the number of natural lashes you have (the average person has anywhere from 90 -180 natural lashes), the amount of lashes applied during your eyelash extensions will vary. We adhere by the standard minimum of 70 lashes per eye. We have all kinds of different looks, sets and prices for you to choose your lash style.

Can I wear make-up and mascara with eyelash extensions?

We do not recommend to use any eye make-up; eye shadow, liner or mascara as it not necessary and may negatively effect the length of time of your extensions. Wearing no eye make-up is one of the best perks to having eyelash extensions!

However, if you decide to wear make-up, we recommend oil free mascara and remover. There are specific mascara brands to use with extensions. Oil based make-up and remover will break down the lash adhesive we use for your extensions.

Will lash extensions damage or interfere with my natural lashes?

If applied safely and properly, eyelash extensions should not interfere with or damage your natural lash growth cycle (natural lashes grow in and fall out every 60-90 days).

How long do eyelash extensions last?

Eyelash extensions typically last 2 to 4 weeks depending on natural lash cycle, aftercare, and lifestyle. Regular fills help maintain a full look.

How will I be charged?

Eyelash extension appointments vary depending on the type of set you get. Some sets require more detail and time.

For example, our Classic Set has one lash extension per natural lash. This is a simpler set that takes less time - thus resulting in a more affordable price. Our Russian Volume Set has anywhere from 2 to 12 lash extensions per natural lash. Our technicians create fresh fans during your appointment. This requires more expertise, detail and time - thus resulting in a higher price. You will be charged at the end of your appointment.

At Chic Lash we offer a variety of promotions!

Can I get eyelash extensions again if I have had a reaction before?

We can offer you a patch test for $30 and or apply 20-30 lashes on each eye to try for at least 24 hours. We caution if you have had an allergic reaction to inform us to request a sensitive adhesive which is designed for sensitive eyes. Sensitive glues may require more frequent fills since the adhesive is not as strong.

An alternative is to purchase your own sensitive eye lash adhesive ($15-$40 per bottle online). Depending on the type of glue you purchase, we may not be able to offer you a volume set.

Please consult with our technicians to answer any further questions or concerns.

Are eyelash extensions safe?

Yes eyelash extensions are safe when applied by a professional using quality products and correctly using proper isolation and assessment to determine which lightweight lash extensions will hold on your natural lashes, and applying the necessary clean and safety protocals to protect the health of the eyes and lashes. At Chic Lash Boutiques we hold this to our highest standards.

Do you offer lash training in Vancouver?

Yes, Chic Lash Boutique offers professional lash training courses for students interested in becoming Certified Lash Artists in Vancouver. Inquire Today

Can I wear contact lenses when having my lashes extension, lash lift or tint?

We recommend taking them out prior to your appointment, it will be much more comfortable.

Can I have my brows done the same day as eyelash extensions / lash lift?

Yes – we often run wonderful combo promotions packaged with multiple treatments.

Check out our services offered and booking schedule to view the tailored beauty combo specials available ... Click Here

What is the difference between classic and volume lashes?

Classic lashes create a natural mascara effect using one extension per natural lash, while volume lashes use lightweight fans to create a fuller and fluffier appearance.

Can I choose the darkness of my lash and brow tint?

Yes – we have a variety of shades for the palest of blondes, to the darkest brunettes/raven haired.
Please be aware that lighter shades/tint that’s not left on for very long does not last long.

We recommend to go with a slightly darker shade if you want it to last longer.

How long does a lash lift last ?

Approximately 4 to 8 weeks.

The longevity of your lash lift depends on two factors: your aftercare and your natural lash cycle.

For the lash lift to set properly, you must keep your lashes completely dry for twenty-four hours after your appointment. This will make sure your lashes last as long as possible! After this, you can maintain your lift by avoiding oily products and regularly brushing your lashes upwards.

Everyone’s lash regrowth cycle is a little different, some lash lifts grow out in as little as four weeks and others last for the full eight. You will get a sense of your lash cycle after a couple of lash lift appointments, and be able to fine tune the time period between appointments that work best for you.

We will not perform a lash lift if:

You recently had a successful lash lift and your lashes were lifted less than 4 weeks ago, we recommend waiting to book in your next lift for the sake of your lash health.

A lash lift usually takes six to eight weeks to grow out, depending on the rate of growth of your natural lashes. If another treatment were to be performed too soon, there is a risk of damaging or over-processing your lashes.

Important Note:

If you are pregnant. Lash lifting has not been tested on pregnant clients in the first 12 weeks of pregnancy. Ethically we will not perform this treatment within tge first 12 weeks. After 12 weeks it is fine and has been tested, but we recommend a patch test first.
You have had a previous allergic reaction to lash lifting.
In the case of most allergies, repeat exposure to an allergen will result in worse reactions.
This does not necessarily apply to those allergic to lash extensions. As a lash lift treatment does not involve any skin contact or glue exposure, it is often a great alternative for those with an adhesive allergy. The serums used does not contain the same ingredients as eyelash extension adhesive.
You have had laser eye surgery in the previous six weeks. The cornea is still in the healing phase for the first six weeks, and can be severely irritated by any eye treatments. We need written permission from your doctor to proceed in this case.
You have any evidence of eye inflammation, a stye or an eye infection. Your eye area needs to be completely healthy for any treatments to be safely applied. Our stylists will refuse service with any of these conditions for health and safety reasons, and any appointments will be delayed until all symptoms have ceased. Please notify your technician asap if you have an appointment booked to reschedule once your eye(s) are healed completely.

What is the difference of lash extensions and lash lift?

Lash Extensions
Involve adding lashes made of (synthetic fibers of silk or mink finish – no animal products here)

to your natural lashes to enhance your eyes.

The outcome will make your eyelashes look as though they are longer and or more curled than they are. This means that even if you have super fine, super sparse, short little lashes (like me…. probably what made me start this business actually – was my lash-envy of my long-lashed friends) We will make your lashes look amazing. Although we use discretion to not overload them, and have amazing techniques using volume lashes and different curls and styling that will improve your lash look vastly.

Lash Lift
Rely on your natural lashes, using a chemical process, we enhance their shape, by infusing them with a keratin made in Italy, to give them a lifted/curled look. The result is almost entirely dependent on what your natural lashes are like to start with. The lift can be combined with a tint for added impact, which we recommend most of the time (unless your lashes are jet black). Even those with dark lashes normally find that the last couple of mm are naturally paler, so a tint will enhance your lashes and length.

If you have long, reasonably full lashes, a lift will generally give you amazing results! However, if your lashes are shorter, finer, or maybe you just don’t naturally have that many, the results can be a little underwhelming.

Yes, your lashes will be more curled, and darker if you have a lift and tint, but if you don’t have a lot in the way of natural lashes, it might not be the right treatment for you.

So effect-wise, lash extensions can be far more dramatic/dark than lifts (if that’s the look you want) and special lash style effects like staggered/Kim k, Doll eye, Cat eye etc can be acheived.

With lash lifts, shaping style is limited – lifts will curl your natural lashes upwards and make them darker with a tint to enhance your natural lashes as if you curled your lashes with light mascara. Sometimes, we have people ask for ‘cat eye effect’ with a lash lift which is simply not possible – it is impossible to make natural lashes ‘longer’ on the ends without extensions. The lift involves curling them upwards, onto a rod, and whilst we can customize the angle and or amount of curl (usually done based on the length of your lashes) giving your lashes extra length is provided with lash extensions instead of a lash lift.

Lifts are easier to maintain.

Lifts lasts longer than extensions (you can expect a lift to look good for around 5 to 6 weeks, extensions last about 3 weeks before infills are needed) and you don’t have to be as careful with make-up and oily things. You can get a lift and (once you’ve waited 24 hours for it to set properly) put whatever you want on your lashes – oily makeup remover, sticky pot eyeliner, mascara etc – and take it off with vigour. With lash extensions, you need to avoid oily makeup or remover, anything sticky (gel pot eyeliner is a big no no) and no rubbing the eyes, mascara is not recommended with extensions. So, if you love a little or a lot of eye makeup, a lift is probably the best solution. Most people that love lash extensions (i.e. most people that get them once) don’t mind the maintenance every 2 to 3 weeks to keep them up, and love the benefits of wearing no eye make-up.

Either choice of a lash lift and tint or lash extensions are a perfect way to relax, have a little nap and wake up beautified by our Chic Lash Team ♡ Book Today